Trusted Vancouver IT Support

  • “A required CD/DVD drive device driver is missing”

    December 28, 2017 no comment

    When installing Windows 10 or 7 via CD/DVD disc or USB flash drive, this error message may occur –
    “A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now. Note: If Windows installation media is in the CD/DVD drive, you can safely remove it for this step.”

    Very likely, it is asking for Intel USB 3.0 drivers which can be downloaded from this link

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